1. Warranty policy

Warranty period: All items provided by us are warranted free of charge for 06 months from the date of delivery and completed installation.

2. Warranty conditions

  • We will carry out warranty for all technical problems caused by errors in manufacturing and installation.
  • Warranty goods must have intact warranty stamps, product stamps and receipts proving that you purchased the goods from vn.
  • For damages such as: breakage, damage, deformation, fire damage and other similar cases are not covered by the warranty.
  • We are still responsible for repairs but the buyer must pay the actual cost of replacement parts and materials.
    Repair or replace with new one at preferential price after warranty period.

3. Warranty claim instructions

You can call the company's customer service department to request warranty: 0911 933 938

For more details, please contact us: B1-008 Sarimi, Sala Urban Area, 74 Nguyen Co Thach, An Loi Dong Ward, Thu Duc City

Hotline: 0911 933 938

4. Return policy

  • Scope of application

Apply for return within 12 hours for products damaged due to shipping error or manufacturer error.

  • Return conditions

  1. Return period: within 7 days from the date of return request
  2. Require to keep the original packaging and labels of the product when returning or exchanging.
  3. The number of returns for a product is 1 time.
  4. Products that cannot be returned: products that have passed the return period and products that are not the fault of the carrier and not the fault of the manufacturer

We are also very happy to listen to your comments and requests.

You can contact number: 0911 933 938 (office hours) to contribute your comments about our products and services.

Warranty and return policy at Smartdecor