Privacy Policy
1. Purpose of collecting personal information
The purpose of collecting customer information is related to issues such as:
- Customer support: purchase, payment, delivery.
- Provide product information, services and support as requested by customers.
- Send notifications about our latest programs and products.
- Resolve problems that arise during purchase.
2. Scope of information collection
We collect customers' personal information when placing an order on the website:
- Full name:
- Email address:
- Phone number :
- Address :
3. Time to store information
Member's personal data will be stored until there is a request for cancellation or the member logs in and cancels. In all other cases, member's personal information will be kept confidential on smartdecor.vn's server.
4. Persons or organizations that may have access to such information
- For shipping parties, will provide information to serve the delivery of goods such as Name, address and phone number.
- For company employees, there will be specialized departments to serve customer care during product use.
- Programs that are affiliated, co-implemented, outsourced for the purposes stated in Section 1 and always apply personal information security requirements.
- Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
- Business transfer (if any): in the event of a merger or consolidation with another company in whole or in part, the buyer will have the right to access the information stored and maintained by us, including information personal message.
5. Address of information collection and management unit
- Business name: Smart Décor Architecture and Construction Consulting Co., Ltd.
- Established and operating under Business Registration Certificate No.: 0313209994 issued by the Department of Planning and Investment of Ho Chi Minh City on April 14, 04 (amended: June 2015, 19).
- Headquarters 135/1/72 Nguyen Huu Canh, Ward 22, Binh Thanh District, Ho Chi Minh City, Vietnam
6. Methods and tools for users to access and modify data
If you have any request to access and correct the personal information provided, you can:
- Call directly to phone number: 0911 933 938
- Send email: [email protected]
Mechanism for receiving and resolving consumer complaints related to personal information being used for purposes other than those notified:
At smartdecor.vn, protecting your personal information is very important, you are assured that the information provided to us will be kept confidential. smartdecor.vn commits not to share, sell or rent your personal information to anyone else. smartdecor.vn commits to only use your information in the following cases:
- Improve customer service quality
- Resolve disputes and complaints
- When required by law enforcement.
smartdecor.vn understands that your right to protect personal information is also our responsibility, so in any case of questions or comments related to smartdecor.vn's privacy policy, and related to personal information being used for the wrong purpose or scope as announced, please contact hotline 0911 933 938 or email: [email protected] to handle and work directly with customers.